How to Retrieve a Lost JAMB Registration Number

Losing your Joint Admissions and Matriculation Board (JAMB) registration number can be stressful, especially since it’s essential for tracking your application status, checking your result, and proceeding with university admissions in Nigeria. However, recovering your lost JAMB registration number is possible if you follow the correct steps. This article provides a detailed guide on how to retrieve your JAMB registration number, with practical advice, actionable steps, and important information to ensure a smooth recovery process.

Why Your JAMB Registration Number Matters

Your JAMB registration number is the unique identifier that links your JAMB profile to all relevant data regarding your application. Without it, you cannot check your results, access admission lists, or participate in any post-UTME activities. According to data from the Joint Admissions and Matriculation Board, over 1.8 million candidates registered for the Unified Tertiary Matriculation Examination (UTME) in 2023, making it vital to keep this number safe. Unfortunately, losing it can happen, but with over 90% of candidates who encounter such issues successfully retrieving their numbers using official methods, the process is manageable.

Steps to Retrieve a Lost JAMB Registration Number

1. Check Your Email or SMS

The first place to check for your JAMB registration number is your email inbox or SMS messages. During the JAMB registration process, a confirmation message containing your registration number is typically sent to the phone number and email address you provided.

Steps:

• Search your email inbox for any communication from JAMB or UTME.
• Look through your SMS messages around the time you completed your registration for any notification containing the registration number.

Tip: If you regularly delete old messages, you may need to check your email’s “Spam” or “Promotions” folder in case the email was automatically filtered out.

2. Use the JAMB e-Facility Portal

If searching your email or SMS does not help, the next step is to visit the JAMB e-Facility Portal. This portal allows users to access their JAMB profiles and retrieve lost information, including the registration number.

Steps:

• Visit the JAMB e-Facility Portal.
• Log in using the email and password you created during the JAMB registration process.
• Once logged in, navigate to the section where your registration details are displayed.

If you’ve forgotten your login credentials as well, you can use the “Forgot Password” option on the portal to reset your password and regain access to your account.

3. Retrieve Via SMS to JAMB Shortcode

JAMB provides a quick and easy way to recover your registration number using their SMS shortcode service. This method is ideal for those who may not have access to the internet.

Steps:

• Send an SMS with the word “RESULT” followed by your Surname, First Name, and Middle Name to the JAMB shortcode 55019.
• You should receive a response containing your JAMB registration number shortly after sending the SMS.

Important: Ensure that the message is sent from the phone number you used to register for JAMB. Standard SMS charges may apply.

4. Contact JAMB Support

If none of the above methods work, you can contact JAMB’s customer support service for assistance. JAMB has multiple channels through which you can reach them, including online chat, email, and their official helpline.

Steps:

• Visit the JAMB support page to open a support ticket or use the live chat feature.
• You can also call the JAMB support line directly at +2348166335513.
• Provide all necessary information, such as your full name, examination year, and registered phone number, to facilitate the retrieval of your registration number.

5. Visit a JAMB CBT Center

As a final option, you can visit an accredited JAMB Computer-Based Test (CBT) center for assistance. This method may take a bit more time, but JAMB staff at these centers can access your information directly.

Steps:

• Visit any accredited CBT center with a valid form of identification, such as your national ID card or voter’s card.
• Inform the staff about your lost registration number, and they will assist you in retrieving it.

Additional Tips for JAMB Candidates

• Keep Your Credentials Safe: Going forward, store your JAMB registration details in a secure place. Consider saving the registration number in a cloud-based document or password manager for easy retrieval.
• Update Your Email and Phone Number: If you’ve changed your contact information since registering, make sure to update it on your JAMB profile. This ensures you receive important communications related to your registration and admission.

Conclusion and Actionable Advice

Losing your JAMB registration number can feel like a setback, but the recovery process is straightforward if you follow these steps. Start by checking your email or SMS, then explore the JAMB e-Facility Portal or use the SMS shortcode. If necessary, reach out to JAMB support or visit a CBT center for assistance. To avoid this issue in the future, make sure to keep your registration details stored in a safe place and update your contact information as needed.

Call to Action: If you found this guide helpful, explore more of our JAMB-related content to ensure a smooth admission process. Whether you need help with post-UTME preparation or understanding admission cut-offs, we’ve got you covered!